DCS appliance repair service

DCS Appliance Repair Service

An ounce of prevention is worth a pound of cure.  AES preaches this old adage to all of its customers.  It is pretty simple, really.  It makes a lot more sense to maintain your top-of-the-line DCS appliance than to wait to call AES when a repair is needed.  When you establish a regular maintenance schedule with AES, our expert DCS appliance repair technicians can show you how to best use and maintain your appliances.

  • DCS Oven Repair
  • DCS Range Service
  • DCS Grill Repair
  • DCS Dishwasher Repairs
  • DCS Cooktop Service

Whenever you need us, we’ll be there.   AES offers same-day service in most instances.  We also stock DCS-approved for DCS factory-originating spare appliance parts on our service vehicles.  This means that we get to you when you need us and our repairs are guaranteed.  Also, in the rare event we do not stock a DCS replacement part, their service department is on speed dial with us, so, in most instances even the most obscure part is at our fingertips within 24 hours.

New DCS Highlights.  DCS continues to leverage its commercial heritage to bring high-end industrial cooking tools to home kitchens — both indoors and out. DCS prides itself on the brand’s unique style and innovative design.

DCS has recently debuted a new indoor line with “a vision of modern sophistication and performance durability that is inherent to the DCS brand,” according to the DCS website.  In keeping in step with its entire product line DCS claims that the new collection maintains a high level of durability and quality that “features strong horizontal lines, which give the appliances a substantial feel while maintaining precision and elegance.”

From cooktops and ranges to Dishdrawers™ and refrigerators, the DCS website claims: “The new collection is designed to give the home chef ultimate control – cooking to restaurant standards can be the norm rather than the exception. The new styled collection follows our tradition of combining advanced cooking power with high-tech controls and technology to deliver cooking accuracy and performance in a distinctively styled professional appliance.”

DCS is known for having pioneered the first high-end professional grill and its concept of the “see-it today, cook on it tonight”, Liberty Island, DCS by Fisher & Paykel continues to evolve in the outdoor kitchen design. DCS by Fisher & Paykel’s newly revamped Outdoor Module System integrates its traditional grilling system with the versatile 360° grilling of the Liberty Collection to provide a single multi-functional cooking platform.  The new outdoor kitchens now have all the bells and whistles their indoor counterparts.

Not enough information? Watch DCS on YouTube:   https://www.youtube.com/user/dcsappliances

AES is well-trained in servicing the following DCS products:

DCS Cooktops.  Chef’s need complete control when simmering delicate sauces. DCS offers patented Dual Flow Burners™ that go from simmer to boil at a range of 140°F to 17,500 BTUs.

  • 36” Drop-In Gas Cooktop
  • 30” Drop-In Gas Cooktop
  • 48”  DCS Pro Cooktop W/Grill & Griddle
  • 48” Professional Gas Cooktop W/Griddle
  • 36” Professional Gas Cooktop
  • 36” Professional Gas Cooktop W/Griddle

 DCS Grills.  DCS brings the best of indoor cooking outdoors with its lines of outdoor grills.

  •  30″ Liberty Griddle/Sideburner for Built-In or On Cart Applications
  • 30”  Liberty All Grill for Built-In or On Cart Applications
  • 30”  Liberty Sink/Sideburner for Built-In or On Cart Applications
  • 48″ All Grill for Built-In or On Cart Applications
  • 30″ All Grill for Built-In or On Cart Applications (shown with Optional Sideburner)
  • 48″ Grill with Integrated Sideburnerfor Built-In or On Cart Applications
  • 36″ All Grill for Built-in or On Cart

DCS Ovens.  At DCS their ovens don’t compete with home ovens, they compete with restaurant ovens. No hot spots. No dark or light colored areas. Or in other words, DCS makes baking a piece of cake.

  • 30” Double Wall Oven
  • 30” Single Wall Oven

 DCS Microwaves.  DCS offers microwaves with 1200 watts of power.

  • Microwave Oven
  • Over the Range Microwave Oven
  • Convection Microwave Oven

 DCS Ranges.  With DCS, cooking to restaurant standards can be the norm rather than the exception. DCS ranges are as powerful and offer ultimate control.

  • 48” Professional, 4 Burner, Dual Fuel Range W/Grill & Griddle
  • 48”  Professional, 5 Burner, Dual Fuel Range W/ 17″ Griddle
  • 48”  Professional, 6 Burner Dual Fuel Range W/Griddle
  • 48”  Professional, 6 Burner, Dual Fuel Range W/Grill
  • 36” Professional, 4 Burner, Dual Fuel Range W/Griddle
  • 36” Professional, 4 Burner Dual Fuel Range W/Grill
  • 36” Professional, 6 Burner, Dual Fuel Range
  • 30” Professional, 5 Burner, Dual Fuel Range
  • 48” Professional, 4 Burner, Gas Range W/Griddle & Grill
  • 48” Professional, 5 Burner, Gas Range W/ 17″ Griddle
  • 48” Professional, 6 Burner Gas Range W/Griddle
  • 48” Professional, 6 Burner Gas Range W/Grill
  • 36” Professional, 4 Burner Gas Range W/Griddle
  • 36” Professional 4 Burner, Gas Range W/Grill
  • 36” Professional, 6 Burner Gas Range
  • 30” Professional, 5 Burner Gas Range

DCS Warming Drawers.  Often when you’re cooking you need many dishes warm at the same time. At DCS our warming drawers are the deepest in the category. That means enough space for up to 6 standard-size dinner plates stacked side by side.

  •  30” Warming Drawer

DCS Dish Drawers Dishwasher.  With the Double DishDrawer™ Dishwasher, you can do two different loads at one time. You control the time, temperature and water pressure of each cycle. Together, both drawers hold 12 place settings. For smaller loads, use just one drawer.

  • 24″ Single DishDrawer™
  • 24” Double DishDrawer™ Tall

Refrigerators.   DCS helps keep your great ingredients fresher.

  • 36” Side by Side Refrigerator
  • ActiveSmart™ Fridge – French Door 36″

AES expert DCS appliance repair technicians have earned full credentials and keep them update on a regular basis.  Most AES appliance technicians have also received certifications from the U.S. Environmental Protection Agency and the International Society of Certified Electronics Technicians as Certified Appliance Professionals.  All AES repair technicians are licensed bonded and have passed background checks.

DCS Recalls:  The U.S. Consumer Product Safety Commission and Dynamic Cooking Systems voluntarily recalled 1,500 self-cleaning wall ovens as when the oven is in the self-cleaning mode, the oven’s exterior door temperature exceeds the allowable surface temperature limits under the industry voluntary standard for household electric ranges. Sustained contact with the door during self-cleaning mode could cause burns.  No incidents were reported and these ovens come in single or double oven models in three color options: stainless steel, black, or white. The Wall Oven/Single (WOS) models have these serial numbers indicating the date of manufacture in 2003 and 2004 (the blank can be any of the letters A through L):  03_00001A to 03_00155A, 04_00001A to 04_01093A.  The Wall Oven/Double (WOSD) models have these serial numbers (the blank can be any of the letters A through L): 04_00001A to 04_00210A.

The serial numbers are located on the oven frame’s left trim post, approximately 12 inches from the bottom. Open the oven door to read the serial number. The ovens were sold at appliance dealers nationwide from January 2003 through May 2004 for between $2,179 and $3,920.

Remedy: Consumers should not use the oven in self-cleaning mode until free replacement doors have been installed. Call the company to make arrangements for free replacement oven doors.

Consumer Contact: Call Dynamic Cooking Systems toll-free at (877) 446-1501 from 7 a.m. to 5 p.m. (PT), Monday through Friday. The firm’s web site is: www.dcsappliances.com/cust_serv/index.php

You may follow this link to determine if your DCS appliance was involved in a recall https://search.cpsc.gov.

Appliances Electrical Services offers a 24/7 DCS appliance repair hotline for emergencies, or to schedule an appointment during working hours you can reach the AES main office at the company’s toll free number: 1 800 520-7044 or click here make a request online.